Privacy Policy

1. Scope

This policy applies to the EngineHub official website, online demonstrations and trial features, Contact Us, and related services.

The current trial environment uses only platform-configured models, agents, and demonstration data. Users cannot connect external data sources, models, agents, or third-party services.

2. Information We Process

To provide account access, online demonstrations, conversations, contact responses, security, and troubleshooting, we may process account information, text or files actively submitted by users, activity records, device and network logs, and technical service data.

The trial environment uses demonstration data prepared by the platform. Do not submit trade secrets, sensitive personal information, or other information unsuitable for a demonstration through conversations, files, or contact forms.

3. How Information Is Used

Information is used to authenticate users, maintain sessions, respond to trial interactions, generate demonstration results, handle contact requests, secure the service, troubleshoot incidents, and improve the experience.

To complete a demonstration conversation, platform-configured model services may process content actively entered by the user, only to the extent necessary to provide the requested trial feature.

4. Cookies and Local Storage

We may use cookies or browser storage to maintain sessions, remember language and interface preferences, and protect account security. Disabling essential cookies may prevent parts of the service from working.

5. Sharing and Disclosure

We do not sell or disclose personal information to unrelated third parties except as needed to provide the trial service, comply with law, or protect legitimate rights and interests.

Service providers processing information on our behalf are required to follow agreed purposes and appropriate security safeguards.

6. Retention and Security

Retention periods reflect service needs and legal requirements. We use measures such as access controls, transport protection, audit logging, and least privilege to reduce security risks.

No internet service can guarantee absolute security. We will respond to and notify affected parties of security incidents as required by applicable rules.

7. Your Rights

Where applicable, you may request access, correction, or deletion of personal information, withdraw consent, or close an account. We may verify your identity before processing a request to protect account security.

8. Children

EngineHub is intended primarily for enterprise users and is not directed to children. If we learn that a child's information was processed without appropriate authorization, we will take legally required action.

9. Updates and Contact

We may update this policy as the service or applicable requirements change. The current version will be published here. Questions can be submitted through the Contact Us entry on the EngineHub website.